Support, sales and service on one AI brain.
Settl is an AI customer operations platform. Its products work each customer issue as a case and keep your pipeline in a CRM that fills itself; its omnichannel agent answers on every channel your customers use. One memory and one policy underneath all of it.
One AI agent on every channel your customers use.
Every channel into one queue and one case — voice, WhatsApp, chat, email, social, partners and devices.
Omnichannel overview →Answers from your policies, cited
Every reply is retrieved from your own documents and carries its sources. Below the confidence gate, it hands off.
Reads auto-run, writes are approved
Track, refund, reschedule, book, reset — through adapters to your order, dealer or vehicle systems.
Every conversation scored
An independent judge grades each interaction; a regression in simulation blocks the release.
Ask your data in plain English
Containment, CSAT, handle time, hotspots by zone and rider, refund leakage — and plain-English questions.
Live in two weeks
Connect the inbox, the order system and the policy documents; intents graduate to autonomous one at a time.
Your infrastructure, your models
Self-hostable end to end, with Gemini, Anthropic or OpenAI behind one switch.